The Desmond Malvern, a DoubleTree by Hilton has been recognized with the regions quarterly CARE Strong Award. The award is given to the hotel that achieves the highest DoubleTree by Hilton SALT (Satisfaction and Loyalty Tracking) score from the following metrics within the respective quarter and region U.S. and Canada.

Jackie: Bringing Happiness to Customers at The Desmond for over 23 Years!
I sat down with Jackie. I thought about how to describe her. Superstar? Extraordinary? Magnificent? This is not easy….How to convey the qualities of Jackie, a restaurant server for over 23 years at The Desmond Malvern, a DoubleTree by Hilton. What adjective could possible describe all that she is?
